Legal
GDPR & Privacy Compliance
Last updated: May 15, 2026
Compliance Statement
EclipseData LLC is committed to compliance with the General Data Protection Regulation (GDPR) and other applicable international privacy laws. This document outlines our data protection practices and how we respect your rights as defined under GDPR and other privacy regulations.
Legal Basis for Processing
We process personal data based on the following legal grounds under GDPR Article 6:
Contract Necessity (Article 6(1)(b))
We process personal data (email, username, encrypted password) to establish and maintain your account and deliver proxy services you've contracted for.
Legitimate Interests (Article 6(1)(f))
We process analytics data and referral information for service improvement, fraud detection, and business analytics. We've balanced these interests against your privacy expectations.
Compliance with Law (Article 6(1)(c))
We process data when required to comply with legal obligations, law enforcement requests, or court orders.
Data Controller & Processor Information
Data Controller: EclipseData LLC, Wyoming
Contact: [email protected]
DPA Available: Yes, upon request for business customers
For business customers requiring a Data Processing Agreement (DPA) under GDPR Article 28, please contact our compliance team at [email protected].
Your GDPR Rights
As a resident of the European Economic Area (EEA) or Switzerland, you have the following rights under GDPR:
Right to Access (Article 15)
You have the right to request and receive a copy of all personal data we hold about you in a commonly used, machine-readable format (data portability).
Request: [email protected] — Response: 30 days
Right to Rectification (Article 16)
You may request correction of inaccurate personal data or completion of incomplete data at any time.
Request: [email protected] — Response: 30 days
Right to Erasure (Article 17)
You may request deletion of your personal data, subject to legal limitations. We will delete your data unless we're required to retain it for legal compliance.
Request: [email protected] — Response: 30 days
Right to Restrict Processing (Article 18)
You may request that we limit the processing of your data in certain circumstances (e.g., while verifying accuracy).
Request: [email protected] — Response: 30 days
Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
Request: [email protected] — Response: 30 days
Right to Object (Article 21)
You may object to processing of your data for direct marketing purposes or on grounds of legitimate interest.
Request: [email protected] — Response: 30 days
Right to Withdraw Consent (Article 7(3))
Where processing is based on your consent, you may withdraw that consent at any time by notifying us in writing.
Request: [email protected] — Immediate effect
Data Retention Policy
We retain personal data only as long as necessary:
Account Data: Retained until account deletion or inactivity (1 year)
Analytics Data: Automatically deleted after 30 days
Referral Data: Deleted after 30 days or account termination
Transaction Records: Retained for 7 years (legal requirement)
Legal/Dispute Data: Retained as necessary for legal proceedings
International Data Transfers
EclipseData LLC is based in Wyoming (United States). By using our service, you consent to the transfer of your personal data outside the EEA. We implement Standard Contractual Clauses (SCCs) and other appropriate safeguards to ensure your data is protected in accordance with GDPR requirements.
Transfer Mechanism: Standard Contractual Clauses (SCCs) under GDPR Article 46
Sub-processors & Third Parties
Your data may be processed by the following third-party service providers under data processing agreements:
Vercel Analytics: Website analytics and performance monitoring
Intercom: Customer support and messaging platform
MongoDB/Prisma: Database storage provider
Payment Processors: Stripe, cryptocurrency payment handlers (handle their own data)
Complaints & Supervision Authority
You have the right to lodge a complaint with your local Data Protection Authority if you believe we have violated your rights. We encourage you to contact us first so we can address your concerns:
Privacy Contact: [email protected]
Compliance Contact: [email protected]
If you're unsatisfied with our response, you may lodge a complaint with your national data protection authority (e.g., EDPB in the EU, ICO in the UK, or NOYB).
Policy Updates
We may update this GDPR compliance document to reflect changes in our processing activities or legal requirements. We will notify EU users of material changes via email. Your continued use of our service constitutes acceptance of updated terms.